Shipping and Delivery

Orders are processed and dispatched from our warehouse to the local delivery services company within an estimated 2 working days from the day your order is confirmed.

If delivery of your product is delayed, we will inform you accordingly and the product will be dispatched after it becomes available.

 

SF Express Parcels Pick Up Service

Over 800 SF Service Centres, SF Stores, SF Business Station, EF Lockers and SF Service Partners in Hong Kong

Free shipping is available for orders over $500, or else shipping fee to be collected at the time of delivery.

 

SF Residential/ Industrial/ Commercial Delivery Service

Free shipping is available for orders over $500, or else shipping fee to be collected at the time of delivery.

Under the condition of free shipping, additional cost for Hong Kong's remote areas will be collected at the time of delivery as well.

 

International Shipping

For international shipping, delivery cost will be paid by you to our delivery partner directly when you receive the parcel. Please contact us through ameniehk@gmail.com for special arrangement.

 

Bounced Parcels

We'll be in touch via email in the event of a bounced parcel. However please note that, we may charge you any further delivery costs, or terminate your Order if you repeatedly fail to take delivery of the product.

Bounced parcels that are unclaimed after 3 months will be deemed as Amenie's property and no compensation will be offered as sufficient response time has been given.

 

Last updated in October 2020.